Privacy policy

We value your privacy and are committed to protecting your personal information. Please read this policy carefully.

Last updated: April 2026

Your trust matters to us. Claudio Jewelry collects only the information necessary to process your orders and improve your shopping experience. We never sell your personal data to third parties.

Your data is safe — We use encryption and secure protocols to protect all personal information. No data selling — We never sell, rent, or trade your personal information with third parties. You are in control — You can request access, correction, or deletion of your data at any time.

1. Information we collect

When you place an order or create an account on our website, we may collect the following information:

Personal identification: full name, email address, phone number, and billing/shipping address.
Payment information: credit/debit card details processed securely. We do not store full card numbers.
Order history: products purchased, order dates, and transaction records.
Browsing data: pages visited, time on site, device type, and IP address collected through cookies.

2. How we use your information

To process and fulfill your orders, including shipping and delivery.
To send order confirmations, shipping updates, and customer support communications.
To send promotional emails — only if you have opted in. You may unsubscribe at any time.
To improve our website, products, and overall shopping experience.
To comply with legal obligations and prevent fraudulent activity.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences.

Essential cookies: required for the website to function correctly (cart, checkout, login).
Analytics cookies: help us understand which pages are most visited and how users navigate the site.
Marketing cookies: used to show relevant ads on other platforms. You can opt out through your browser settings.

4. Sharing your information

We do not sell or rent your personal data. We may share limited information with trusted third parties only as necessary to operate our business:

Shipping carriers (e.g., UPS, FedEx, USPS) to deliver your orders.
Payment processors (e.g., Shopify Payments, Stripe) to handle transactions securely.
Email marketing platforms to send newsletters, only if you have subscribed.
Legal authorities if required by law or to protect the rights and safety of our customers.

Some of our service providers may process your data outside of the United States. In such cases, we ensure they maintain equivalent data protection standards.

5. Data security

Our website uses SSL encryption to ensure all data transmitted between your browser and our servers is protected. Payment information is processed through PCI-DSS compliant providers. We do not store full credit card numbers on our servers.

6. Your rights

You have the following rights regarding your personal data:

Access: request a copy of the personal data we hold about you.
Correction: ask us to update or correct inaccurate information.
Deletion: request that we delete your personal data, subject to legal requirements.
Opt-out: unsubscribe from marketing emails at any time via the link in any email we send.

California Residents (CCPA): You have the right to know what personal data we collect, request its deletion, and opt out of any sale of personal information. We do not sell personal information. To submit a request, contact us at ClaudioJewelry@usa.com.

To exercise any of these rights, please contact us at ClaudioJewelry@usa.com

7. Data retention

We retain your personal information for as long as necessary to fulfill your orders and comply with applicable legal obligations. Order and transaction records are kept for a minimum of 3 years. You may request deletion of your data at any time, subject to legal requirements.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.

Questions about your privacy? Contact our team — we're happy to help. 📧 ClaudioJewelry@usa.com